Infor CloudSuite EAM

Start by loading your asset register, locations, and meters, then let the platform do the heavy lifting. Import from spreadsheets or connect to ERP/SCADA/IoT to sync equipment, hierarchies, and real-time readings. Set criticality, risk, and warranty details so the system can prioritize what matters. Build maintenance templates from OEM manuals, add safety checklists and permits, and define rules that trigger jobs from counters, time, or events. Configure roles, approvals, and notifications in minutes, then enroll technicians on mobile, enable SSO, and print QR labels so every scan pulls up the right record instantly.

On the floor or in the field, technicians open the mobile app, review today’s queue, and accept the next task. The job card shows steps, parts, tools, and hazard controls; interactive diagrams and floor plans help locate components fast. Techs scan a code to issue spares, capture readings, photos, and notes—even offline—and log labor automatically with a simple start/stop. Failure codes, root cause, and corrective actions are prompted to keep data consistent. If a meter crosses a threshold, the app suggests follow-up work. When the job is complete, digital signatures close the loop and the status syncs in real time to planners, stores, and finance.

Planners use a drag-and-drop board to balance preventive work with breakdowns, forecast PM loads, and allocate crews based on skills and availability. Parts kitting ensures everything is staged before the start date; if stock is short, the system checks alternates and creates purchase requests against vendor catalogs. Receiving updates inventory, costs the job, and flags items under warranty so you can recover spend through claims. Energy dashboards surface abnormal consumption by building or line; alerts from meters or sensors can auto-generate inspections or corrective tasks. With condition trends and downtime history, you can adjust intervals, shift from time-based to predictive strategies, and cut unplanned stops.

Managers track MTBF, MTTR, compliance, backlog, and cost by asset, site, or region from configurable dashboards. Fleet teams schedule PM by mileage or hours, monitor fuel and telematics, and coordinate inspections. IT operations manage hardware and software lifecycles, control licenses, and stay audit-ready. Facilities teams plan room turnarounds, space moves, and seasonal maintenance while keeping permits, lockout/tagout, and safety records centralized. Use low-code tools to add fields, forms, and workflows without custom code, or extend via APIs and webhooks to connect service desks, finance, or data lakes. The result: fewer surprises, faster turnaround, higher availability, and clear proof of compliance—day after day.